FAQ

Frequently asked questions

Here are the most common questions we were asked.
Contact us if you don’t find the answer.

Where are your pickup locations?

If you choose pickup on our locations, then you can pick up the package on our locations that are in walkable distance to our puzzle walks

Kihoskh in Vesterbro
Address: Sønder Boulevard 53, Copenhagen V
Opening hours: Mon-Sun: 07:00 – 01:00
or
Sleep in Heaven in Nørrebro
Address: Struenseegade 7, Copenhagen N
Opening hours: 24/7

When can I go on a puzzle walk?

You can go on a puzzle walk in Kødbyen any time. The puzzle walk in Assistens Cemetery is limited by the opening hours of 07:00 - 22:00.

Nonetheless, we recommend going on a puzzle walk during daylight as it can be hard to find clues in the darkness.

How do I get the puzzle walk package?

During the checkout, you can choose local pick up or delivery by post.

Local pick up:

You can pick up the puzzle walk package in Kihoskh in Vesterbro.

Opening hours: Mon-Sun: 07:00 – 01:00
Address: Sønder Boulevard 53, 1720 Copenhagen
      or
Sleep in Heaven on Nørrebro
Address:Struenseegade 7, 2200 København

Pick up is free of charge.

Delivery by post:

We deliver to most of the countries in Europe.

Select the country you want your package to be delivered to at checkout to see the availability and price.

Can you create a tailored event for my company?

For sure! Contact us us and we will get back to you asap.

We are 5 people can we still go on a puzzle walk together?

Normally, we recommend being 2 to 4 people to make sure that everybody gets the full experience of puzzle solving.

However, if you are looking for an activity to mostly spend time together and you don’t mind that some people won’t get an opportunity to solve all puzzles, it is ok to be up to 6 people.

Otherwise, you can split up in smaller groups and give yourselves 10 min waiting time between the start of each group. This will assure that each group has a full experience. This way you can also make a competition between each other on who finishes with the least amount of clues.

Can children go on a puzzle walk?

Yes, children above 12 years old accompanied by an adult will have a great time.

Are puzzle walks accessible for wheelchair users?

Our puzzle walks in Kødbyen and Assistens Kirkegård are accessible but can be bumpy as some paths are made of cobblestones and dirt.

What languages are your puzzle walks in?

All our puzzle walks are available in Danish and English.
Institute of Wonder
Vesterbrogade 74, 3. sal
1620 København V
CVR: 40213058
Tel: +45 21 44 73 81
info@instituteofwonder.dk

Hvor meget koster det?

Puzzle walket i Kødbyen koster 495 DKK og den i Assistens Kirkegård koster 595 DKK. Begge oplevelser anbefales til 2-4 spillere. Det betyder at du kan få oplevelsen fra 124 DKK pr. person.

Hvordan får jeg puzzle walk pakken?

Ved betaling kan du vælge lokal afhentning i Kihosk på Vesterbro eller levering pr. post.
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